Please read these Terms and Conditions (“Agreement”) carefully before using our product (“Service”) provided by Taffy Tree (“Provider,” “we,” or “us”). This Agreement sets forth the legally binding terms and conditions for your use of the Service.
Acceptance of Terms
By accessing or using our Service, you agree to be bound by this Agreement and any additional terms and conditions referenced herein. If you do not agree to these terms, you may not use the Service.
Description of Service
Our CRM software is a cloud-based solution that provides customer relationship management tools, including but not limited to contact management, lead tracking, sales pipeline management, and reporting. The Service is accessible via a web browser or mobile application.
User Accounts
To access and use the Service, you must create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, complete, and up-to-date information during the registration process. You must notify us immediately of any unauthorized use of your account or any other breach of security.
User Responsibilities
4.1 Usage Restrictions: You agree to use the Service in compliance with all applicable laws and regulations. You shall not use the Service to transmit or store any content that is illegal, infringes upon intellectual property rights, or violates the rights of any third party.
4.2 Data Accuracy: You are responsible for the accuracy, completeness, and reliability of the data you input into the Service. We are not liable for any loss or damage resulting from inaccuracies in your data.
4.3 Security: You are responsible for maintaining the security of your account, including safeguarding your login credentials and protecting against unauthorized access.
Intellectual Property
The Service and its original content, features, and functionality are owned by the Provider and are protected by intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based upon the Service, in whole or in part, without our prior written consent.
Payment and Subscription
6.1 Pricing: The pricing for the Service is provided on our website or as otherwise agreed upon between you and the Provider. We reserve the right to modify the pricing at any time, but any changes will be communicated to you in advance.
6.2 Payment Terms: You agree to pay all fees associated with your use of the Service as specified in the pricing plan. Payments shall be made in the currency and manner specified by the Provider. Failure to pay may result in the suspension or termination of your account.
Termination
7.1 Termination by User: You may terminate this Agreement at any time by discontinuing the use of the Service and requesting the deletion of your account.
7.2 Termination by Provider: We reserve the right to suspend or terminate your access to the Service at any time for any reason, including but not limited to a violation of this Agreement. In such cases, we will provide reasonable notice and, if possible, an opportunity to rectify the violation.
Limitation of Liability
To the maximum extent permitted by law, in no event shall the Provider be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of the Service, even if advised of the possibility of such damages.
Privacy
Our Privacy Policy governs the collection, use, and disclosure of personal information you provide when using the Service. By using the Service, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where the Provider is located. Any legal action or proceeding arising out of or relating to this Agreement shall be exclusively brought in the courts of that jurisdiction.
Arbitration and Waiver of Legal Action
By using the Service, you agree that any disputes or claims arising out of or relating to this Agreement or the use of the Service shall be resolved through binding arbitration, rather than in court. You waive any right to participate in a class action lawsuit or class-wide arbitration and agree not to file or participate in any lawsuit against the Provider. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or another mutually agreed-upon arbitration organization.
Policy Changes
We reserve the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting the updated Agreement on our website or notifying you through other means. It is your responsibility to review this Agreement periodically to stay informed of any changes. Your continued use of the Service after any such changes constitutes your acceptance of the modified Agreement.
Amendments
We reserve the right to modify or amend this Agreement at any time. Any changes will be effective upon posting the updated Agreement on our website or notifying you through other means. Your continued use of the Service after any such changes constitutes your acceptance of the modified Agreement.
Entire Agreement
This Agreement constitutes the entire agreement between you and the Provider regarding the use of the Service and supersedes all prior agreements and understandings, whether written or oral.
If you have any questions or concerns about this Agreement, please contact us at info@taffytree.com.
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including any amendments or revisions that may be made in the future.