Privacy Policy

Effective Date: 6/17/2024

1. Introduction

Taffy Tree LLC (“Taffy Tree”, “we”, “our”, or “us”) is committed to protecting the privacy and security of our users’ (“user”, “you”, or “your”) data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SAAS) products and services.

2. Data Protection

We will make every effort to protect your data by implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

3. Limitation of Liability

Taffy Tree will not be liable for any breaches or unauthorized access to your data beyond the cost paid for the service itself. In no event shall Taffy Tree be responsible for any indirect, incidental, special, consequential, or punitive damages.

4. Arbitration Agreement

By using our services, you agree to resolve any disputes arising out of or in connection with this Privacy Policy through binding arbitration. This includes any claims related to the use of your data or our handling of your privacy.

5. User Responsibility

You are responsible for maintaining good security practices, including protecting your computer equipment from hijacking or hacking. This includes, but is not limited to, using strong passwords, updating software regularly, and avoiding suspicious downloads.

6. Data Use Restrictions

Taffy Tree will not use your data for training large language models (LLMs) or any other artificial intelligence systems. We will also not use your data to compete with you or your business.

7. Data Sharing

Taffy Tree will not share your data with other users. We are committed to maintaining the confidentiality and privacy of your information.

8. Access to Data

We need access to your data for purposes such as debugging, software updates, and to provide the services of our SAAS product. This access is essential for maintaining and improving the quality and functionality of our services.

9. Data Disclosure

Taffy Tree agrees to share your data only with their employees or contractors who need access to perform their job duties. We ensure that all individuals and entities with access to your data are bound by confidentiality obligations.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes will constitute your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@taffytree.com.

12. User Data Ownership and Export

You retain ownership of all data you provide to Taffy Tree. Upon your written request, Taffy Tree will provide you with an export of your data within a reasonable timeline. This ensures that you maintain full control and access to your information at all times.

By using Taffy Tree’s services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.